支援Support
請來信 [email protected],附上你的裝置型號、iOS / Android 版本與 App 版本,我們會盡快回覆。
For help, email [email protected] with your device model, OS version, and App version. We will reply as soon as we can.
常見問題 FAQ
Q1. 如何開始錄音?How do I start recording?
打開 App 後,於首頁按下中間的紅色錄音按鈕即可開始。第一次使用會請求麥克風權限,請允許。若要暫停,再按一次;要結束並送出 AI 處理,按下「完成」。
Open the App and tap the red record button on the home screen. On first use, allow microphone permission. Tap again to pause; tap "Done" to finish and send for AI processing.
Q2. 為什麼第一次轉寫很慢?Why is the first transcription slow?
轉寫時,音訊會送往我們的後端再轉送至 OpenAI 進行語音辨識,較長的錄音或較慢的網路會花較多時間上傳與處理。若你在筆記裡點「辨識說話者」,該段會另外經 Deepgram 做說話者分離,處理時間會稍長。
During transcription, audio is sent to our backend and relayed to OpenAI for speech-to-text; longer recordings or slower networks take more time to upload and process. When you tap "Identify speakers" on a note, that recording is additionally sent to Deepgram for diarization, which adds a little time.
Q3. 如何匯出筆記?How do I export a note?
進入任一筆記,右上角點「分享」圖示。可匯出 PDF(透過系統分享面板儲存或傳送)、複製成 Markdown 或 Notion 格式貼到別處,或把內容帶到 LINE、Email、Telegram、Google 行事曆。
Open any note and tap the share icon at top-right. You can export a PDF (save or send via the system share sheet), copy it as Markdown or a Notion-ready block, or take it to LINE, Email, Telegram, or Google Calendar.
Q4. 筆記會雲端同步嗎?Does it sync to the cloud?
不會。v1.0.0 所有錄音、逐字稿與摘要僅儲存在你裝置本機的 SQLite 資料庫,不上雲、不跨裝置同步。雲端同步在我們未來的規劃中,但會以「可選擇關閉」「端對端加密」為原則設計。
No. In v1.0.0, all recordings, transcripts, and summaries are stored only in a local SQLite database on your device. No cloud sync, no cross-device sync. Cloud sync may come in the future, with opt-in and end-to-end encryption as design principles.
Q5. 如何刪除我的資料?How do I delete my data?
單筆筆記:進入筆記後右上角選單 → 刪除。
所有資料:設定 → 資料管理 → 清除全部資料。
完全移除:解除安裝本 App,所有本機資料即一併移除。我們的伺服器不保留你的內容,無需另外請求刪除。
Single note: open the note, tap the menu at top-right, choose Delete. All data: Settings → Data Management → Clear All Data. Full removal: uninstall the App; all local data is removed. Our server retains none of your content, so no separate deletion request is needed.
已知問題 Known issues
1.0.0目前已知
- 非常長(>30 分鐘)的錄音檔可能因網路逾時導致摘要失敗,建議分段錄製。
- 台語辨識準確度仍在持續優化中,部分專有名詞可能需要手動修正。
- Android 部分裝置從鎖定螢幕背景錄音時,可能因系統節能策略中斷,建議錄音時保持 App 在前景。
更新紀錄 Changelog
1.0.02026-05-16 — 首次上架
- 初版上架:錄音、AI 轉寫(OpenAI;多人對話以 Deepgram 分離說話者)、AI 摘要(OpenAI)。
- 本機 SQLite 儲存,無雲端同步。
- Sign In with Apple、Google Sign-In(選用)。